Shipping Policy

Shipping Information

All orders are dispatched with Australia Post within 1-3 business days of purchase. Each parcel includes a tracking number, which will be emailed to you once your order has been shipped.

Delivery Time Estimates

Standard Post ~ 2-6 business days

Express Post ~ 1-3 business days

Shipping Responsibility

Chrystal Magic is not liable for any lost, stolen or damaged items. If you received your order damaged, please contact the shipment carrier to file a claim.

Import Duties & Custom Fees

Any customs duties, taxes, or import fees are the buyer’s responsibility. Chrystal Magic is not liable for these charges.